8:30am - 5:00pm Weekdays
8:30am -12:30pm Saturday
8:30am - 5:00pm Weekdays

  0800 473414    


Privacy and Security Policy

Privacy Notice

We respect your privacy!

Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

Any information you give to us will be held with the utmost care and will not be used in ways that you have not consented to.

If you would like us to remove any of the information you have given us please advise us using our contact form and we will remove it.

We do not operate mailing lists so you will not receive any unwanted emails from us.

If you have any questions please advise us using our contact us form.


What sort of information is collected? How it is used?

In order for us to process your order, we need to know your:

Name, Email address, Delivery address and Billing address

We use this information to process and fulfil your order and to notify you of your order status. Order status can be viewed when you login on your account.

Is my information made available for third parties?

Never!!. That includes your email address.

Note: If you have any questions or queries we have not answered here. We invite you to let us know. Please use our contact us form.


Security Policy

Credit Card Information

Pumps Online uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

  • Payments are processed in real-time
  • Pumps Online does not have access to your full card number, this credit card payment is secured by DPS
  • DPS have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
  • DPS Payment Express Software is certified with over 200 banks globally

Visit for more info on online credit card payments.